Not only did Gault offer a warm, personal greeting that put Crawford at ease, but she also interspersed her expertise in a calming way.
âI was kind of nervous because I was going into uncharted territory, but Robyn came over and greeted me and really made it a welcoming experience,â Crawford says. âShe asked me what she could help me with, talked me through the process of finding the right pair of shoes and told me not to worry. She made me feel comfortable and thatâs what made it such a wonderful starting point for me.â
After getting acquainted, Gault took Crawford through the Fleet Fit outfitting experience, selected several pairs of shoes for her to try on and helped her understand the differences between the fit, feel and ride of each one. Crawford loved the way the pair of Brooks Ghosts fit her feet, cushioned her stride and seemed to put a spring in every step.
But that was only one step of the experience. She also needed help finding the right sports bra and selecting comfortable, moisture-wicking running apparel and a good pair of running socks. Gault helped with all of that, too, providing expert bra-fitting advice and recommending a variety of running capris, tops and socks that were comfortable, stylish and performance-oriented.
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