Online Order Support
Please don't hesitate to reach out to us with any questions or issues you may have regarding your online order! See below for specific contact information based on topic.
*Please note, we are receiving a high volume of inquiries across all of our support channels – as a result, you may experience a longer than normal wait or response time. We apologize for the inconvenience and thank you for your patience!
RETURNS: for information on order returns, please click here.
ORDER QUESTIONS: for questions regarding order status, items or cancellation, please submit a request here.
PRODUCT AVAILABILITY IN A STORE, TRAINING PROGRAMS or any other store-specific information: please reach out to that Fleet Feet store directly. Click here to see a list of our store locations and their contact information.
ACCOUNT ISSUES, PASSWORD ISSUES or any other problems with online ordering: please submit a request here.
CHAT WITH US! Use the button in the lower righthand corner of your screen to chat with us between the hours of 9:30am-4:30pm EST, Monday through Friday.
CALL US between the hours of 9:30am-4:30pm EST, Monday through Friday at 1-855-213-4301
Gift Card Support
Please use the link below to submit any questions that you may have regarding your Fleet Feet gift card.
Donations + Sponsorship Requests
Please note that all sponsorships, donations and advertising are managed on the store level as each Fleet Feet store is an individually owned and operated business. Please feel free to reach out to individual stores for your request.
For General Inquiries:
PO Box 1269
Carrboro, NC 27510
Submit your request here. You can also email us directly at email@example.com.