Schedule a Virtual Shoe Fitting

Available at Select Stores Nationwide

How It Works

Even as COVID-19 spreads, we strongly believe running remains essential to a healthy lifestyle and can still be done safely following the CDC’s recommended social distancing measures.

Running is at our core. And so we are continuing to serve our running communities in accordance with local and federal guidelines.

To best serve you, we launched virtual shoe fitting appointments, available at select Fleet Feet locations nationwide.

A man looking at running shoes on an iphone

1. Schedule an Appointment

Visit your local Fleet Feet location's website to schedule your virtual shoe fitting. You will receive a text with a link to join a Zoom video call when it is time for your appointment.

A man and woman on a video call

2. Join the Zoom Video Call

If you've been running or walking already, have your current shoes handy when you log in for your one-on-one virtual shoe fitting. If you're just getting started, be ready to talk about your current exercise routines and goals.

A woman holding an ipad showing a foot scan

3. Talk Live With a Fleet Feet Outfitter

Through chatting with one of our shoe experts about your activities and current shoes, they’ll be able to help you identify your new favorite pair of shoes.

If you’ve shopped with us before and used our fit id® 3D foot scanning technology, they’ll be able to pull up your most recent scan and review your shoe purchase history to personalize their recommendation even further!

A man walking to have his gait analyzed over the phone

4. Wear Pattern and Gait Analysis

Using the video features, the Outfitter will ask to see the tread on your current shoes to assess the wear pattern and ask to watch you walk so they can see how your body naturally moves through the gait cycle.

A woman recommending a running shoe over the phone

5. Shoe Recommendations

Based on your conversation, wear pattern and gait analysis, the Outfitter will introduce you to a few options they know you’ll love, and they'll help you pick your next pair.

Running Shoes in a box at home

6. Select Your Delivery Method

Once you’ve found your shoes, choose how you’d like to receive them. All purchases over $99 qualify for free shipping—and some stores offer curbside pickup or same day delivery!