At Fleet Feet West Lafayette, we are passionate and committed to powering the health of our community. Through continuous training of our staff who not only provide epic service, but superior knowledge and an unmatched FIT experience, we prove that our customers are our #1 priority – every time.
So, what does that mean? Our FIT process focuses on providing you with the right shoes, gear, and knowledge for you to move at your best – whether that’s a 10-minute walk, running a marathon, or anything in between.
The Personal Fit Process
Step One: Getting to Know You
We listen carefully to your needs, take into consideration any aches and pains, and evaluate your experience with your current footwear.
Step Two: Measurement
Using our 3D scanner, FIT ID, we record several measurements of each foot that help us determine proper sizing. We will take a look at your feet for signs that will help us fit you properly and determine any special needs.
Step Three: Gait Analysis
We’ll observe your foot in motion while walking. This helps us determine how you move and the biomechanics of your gait.
Step Four: Fitting and Recommendations
Based on our findings, we will bring out the shoes that may work best for you. We’ll carefully inspect the fit and watch as you run or walk in each shoe. We’ll discuss the options, provide you with our recommendations and answer any questions.
Step Five: The Decision
This one is all you since you are the only person who knows how the shoes actually feel.
Step Six: Ready to Go
Now that you’ve made a decision, we want to make sure that you know we are committed to taking care of your additional or future needs.