Virtual Fittings & Contactless Curbside Pickup


Running is at our core. And so we are continuing to serve our running communities in accordance with our local and federal guidelines.

While our in-store shopping experience remains closed for the safety of our employees, customers, and community, to best serve you we are now offering the following: 


Contactless Curbside Pickup

You shop online and then pickup at our store.

Here's out it works:

1. Visit any product page on to determine local, in-store availability of your desired product.
2. Select the option for curbside pickup, and pay for your order online. See image below.
3. Our team will safely package your order and send you a message when it is ready for pickup.
4. Gear will be available for pickup between 2 - 4 pm, Monday - Saturday. Head to the store, and let our team know you are on the way.
5. We will bring the order outside and leave it right outside your car.

If you have any questions, feel free to give us a call. We're in the stores from 10 - 4 pm, Monday - Saturday. Capitol Hill: 206.329.1466; Ballard: 206.453.4859.


Virtual Fitting Appointments

Book a one-on-one virtual shoe fitting! Here’s how it works:

  1. Book an Appointment: Click to book your virtual shoe fitting with one of our Ballard or Capitol Hill team members. You will receive a text with a link to join a Zoom video call when it is time for your appointment.
  2. Join the Zoom Video Call: If you've been running or walking already, have your current shoes handy when you log in for your one-on-one virtual shoe fitting. If you're just getting started, be ready to talk about your current exercise routines and goals.
  3. Talk Live With a Fleet Feet Outfitter: Through chatting with one of our shoe experts about your activities and current shoes, we’ll be able to help you identify your new favorite pair of shoes. If you’ve shopped with us before and used our fit id® 3D foot scanning technology, we’ll be able to pull up your most recent scan and review your shoe purchase history to personalize their recommendation even further!
  4. Gait Analysis: Using the video features, the we will ask to see the tread on your current shoes to assess the wear pattern and ask to watch you walk so they can see how your body naturally moves through the gait cycle.
  5. Shoe Recommendations: Based on your conversation, wear pattern and gait analysis, we will introduce you to a few options we know you’ll love, and we'll help you pick your next pair.
  6. Select Your Delivery Method: Once you’ve found your shoes, choose how you’d like to receive them.

Callista recently signed up for a virtual shoe fitting and shared this review.

Book a Virtual Shoe Fitting


Free Shipping From our Seattle Stores

You are welcome to call us between 10 - 4 pm Monday - Saturday, and we can talk you through good gear options for your running and walking needs. If we don't have your item in stock, we'll direct you to our online store. Capitol Hill: 206.329.1466; Ballard: 206.453.4859. 


Questions on any of the above?

We’re here to help. Please call us at 206.329.1466 (Capitol Hill Store) or 206.453.4859 (Ballard Store) or contact us.

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