We are open for in-store fittings by appointment or walk-in Monday-Saturday, 10-5 and Sunday 12-5.
10am - 5pm
Su: 12pm - 5pm
In Store Reviews by Listen360
P.M. on August 3, 2020
The detail and genuine help/interest of each shoe try-on/fitting. Love that each employee wants to make sure you?re really getting the shoe your feet need most!
B.W. on August 3, 2020
The personal customer service from knowledgeable associates who don't rush you into a decision.
J.H. on August 3, 2020
Tailored service to the needs of the individual. Excellent customer service.
Sarah Strictland on August 2, 2020
What a great experience! Tom was so knowledgable and helpful and just what I needed after having returned 3 pairs of running shoes during the Rona (only after an initial try-on). I will not go anywhere else in the future!
A.D. on August 2, 2020
Very good staff even though I waited a long time they assisted me and my wife with our needs
C.F. on August 2, 2020
This was my first visit and I was thoroughly impressed. Sharon did a fantastic job of taking time to fit me for the right shoe for the kind of running I do. She was patient and was good to listen to what I desired in a shoe. I have already returned to buy insoles that she fit me for, but did not buy during my first visit.
A.E. on August 2, 2020
I was fitted by Jacob at the Raleigh store, and he was wonderful. He was knowledgeable and answered all my questions, making sure I left with the shoes that were the best "fit" for me! Highly satisfactory experience, and I would recommend.
Brian King on August 2, 2020
It was my first time in the store and I had a great experience. Sharon was very knowledgeable, professional and just a nice person to talk with. She helped me pick the perfect running shoe for me and my wife. I will be returning to this store when I need another pair.
Melanie Erwin on August 2, 2020
I like the way Fleet Feet personnel make taking care of your feet both about comfort and science. They ensure you know why they recommend certain shoes and what benefits the shoes have. They also never make me feel like I need to hurry up, so they can get to the next client.
S.Y. on August 2, 2020
Customer Service was great. The girl that assisted me was very helpful.
Bilal Saib on August 1, 2020
Great personal attention and service. Great selection as well.
A.G. on August 1, 2020
I like the knowledgeable associates and the wide array of sizes available.
Samuel Burgos on August 1, 2020
Lisa Williams on August 1, 2020
Service and sneakers were excellent!!
S.P. on August 1, 2020
knowledgeable, friendly staff and quality products
L.C. on August 1, 2020
Quality products are available and I was assisted by a knowledgeable, attentive salesperson.
Arjuna Palomar on August 1, 2020
The team member I worked with was extremely friendly and knowledgeable!
Jenny Hilliard on August 1, 2020
The staff is knowledgeable, helpful and I ended up buying sneakers I really love.
Odette Sanjuan on August 1, 2020
It was my first time at Fleet feet, the main reason I feel like recommending this store is because of Sharon. She was amazing! She did my gait and foot analysis she knew her products and what would suit my needs best. She placed a lot of emphasis on doing what I felt comfortable in instead of trying to upsell me on products. As a representative of the company she is a great example, made me feel like she cared about my needs and even gave me hints since I?m a new runner.
S.J. on July 31, 2020
Matt Shaw on July 30, 2020
Great experience. Friendly staff.
Q.C. on July 29, 2020
That was my first time going to store. It wasn't as welcoming. No one was disrespectful but for my first experience, I thought that the employees could have been more welcoming. Although, I spent money on a pair of sneakers, I don't think I'll be coming back.
R.W. on July 29, 2020
Great, attentive customer service. The person who helped me was kind and engaging. Give him a raise.
Thomas Elliott on July 29, 2020
For services, the person that helped me listened to what I felt like I needed, showed me different shoes, explained to me the three different types of shoes, and was very attentive and kind. This was also the second time I've been to fleet feet. I will definitely come back as well as recommend it to others
J.P. on July 29, 2020
Phone website is inconsistent in regards to recognizing rewards and emails. Ended up having to do the order on my computer
Mike Beatty on July 28, 2020
Nice array of products without being overwhelming. Sales associates knowledgeable and receptive to customer input, making suggestions, but never pushing a specific shoe.
M.L. on July 27, 2020
Ryan my fitter was pleasant to work with. He was patient and not pushy.
K.G. on July 27, 2020
The personal service
Melissa Oliver on July 27, 2020
Personalized knowledgeable service
Elizabeth Seay on July 27, 2020
This weekend was my first visit to Fleet Feet and I went at the recommendation of my physical therapist. I haven't had a shoe fitting since I was a small child and was a bit apprehensive ahead of the visit. The knowledge and information Tom provided was excellent. He explained the fit recommendations based on the 360 degree analysis of my feet and made me feel comfortable with the process. I didn't feel pressured to purchase, and purchased based on the comfort and fit of the shoes he selected for me. I am extremely happy with my purchase and will be a recurring customer!