Matthew Bowen on August 2, 2020

I like the expertise of the staff

D.C. on August 1, 2020

I met with Raphael and he was very knowledgeable and provided feedback and listened to my concerns.

B.M. on August 1, 2020

Service was quick, kind, and respectful.

Bridgett Killian on August 1, 2020

Having an appointment was really great. I didn?t feel rushed and Ryan was super helpful and informative.

P.M. on August 1, 2020

Staff very knowledgeable

H.R. on August 1, 2020

Let the customer pick out the sneaker they want at the end.

Adam Clark on July 31, 2020

Good variety of shoes and the girl that helped us was informative and pleasant.

Cliff Swanson on July 31, 2020

The service and attention I got at Fleet Feet was excellent. My questions were answered clearly and I left with a new pair of shoes that fit me well.

C.L. on July 31, 2020

I love the personal service and the staff?s product knowledge. Usually have great customer service although i had to wait 40 mins to get in to the store due to the Covid-19 protocol.

D.P. on July 30, 2020

Great service and selection of products.

C.H. on July 30, 2020

It had the shoe I wanted at a reasonable price and I also like the rewards program. It seems quite similar to the one at roadrunnersports.com

Matt Good on July 30, 2020

Very helpful! I walked in with questions and they helped me a lot!

J.S. on July 30, 2020

Service and knowledge was great!

Mike Phillips on July 29, 2020

Excellent customer service and great product.

Kathy Zappia on July 29, 2020

Customer service was excellent. Kind, professional, I felt like I was listened to. Great environment, open displays very appealing. Thx!

Ron Townsend on July 29, 2020

My recent visit was excellent. The sales person(female) listened to my needs, used the foot scanner and presented me with my options. I purchased Brooks Adrenaline shoes and have been wearing them throughout the last two days. My feet feel so supported and I am not experiencing the discomfort I was prior to this purchase!

P.M. on July 28, 2020

I loved the 3D scan of my feet and the associate gave thorough advice. I actually took the first pair I picked back and they were very helpful in getting me the best shoes. I went with the Brooks ghost and I love them so far!

L.J. on July 27, 2020

Great service!

J.A.B.H. on July 27, 2020

Always a good experience. Lots of options always leave satisfied.

E.R. on July 27, 2020

Customized recommendations based on my type of exercise and my specific foot. Staff is extremely knowledgeable!

J.C. on July 25, 2020

Good service. I like the shoes that I bought.

Mary Montalvo on July 25, 2020

How well the sales person listens to what you want and gives you options!

D.A.J.P. on July 24, 2020

Very helpful and pleasant

Alene Watson on July 24, 2020

Depth of knowledge of products

M.H. on July 24, 2020

Service was professional, peasant, and honest

C.B. on July 24, 2020

Our sales rep was very helpful, understanding of the concerns, and was able to find a solution that allowed me to continue to be active.

B.B.K. on July 24, 2020

The time and effort of sales staff

W.C. on July 23, 2020

Personalized service

M.S. on July 23, 2020

This was my second trip. My first visit was better because my profile was checked to see which shoes were the best fit for my feet and my stance. I was encouraged to try three different shoes to find which one I liked better and was even allowed to jog a few steps to try them out. That was why I wanted to go back this time. This second trip, I felt rushed. It was almost like whatever could be done to get me in and out. The sales rep was nice and smiling, but I had to ask him if I could try a second pair. He saw that I was wearing an old pair of Brooks, so that was the first one he brought out, which was fine. Once I realized that was about all the service I was going to get, I just told him I would take the newer version of Brooks. I could really have done that myself at a more local store or online and skipped the trip to Fleet Feet where I was expecting more professional advice and assistance. The shoes are great though.

S.H. on July 21, 2020

I went to Fleet Feet to have my foot properly measured and my gait analyzed, as well as someone who actually seemed knowledgeable about the shoe and to actually give me educated input instead of agree with what I thought (because I don't know as well as they should) and I got none of that. The fellow who was assigned me for my appointment took no measurements, didn't ask to see my gait, and didn't have any added insight to offer on shoes, despite me bringing in two pairs of my previous shoes and explaining why my now previous shoes aren't working (they're only a month old, but I can't return through Amazon). A lady who wasn't even assigned to me seemed like she was more knowledgeable than the fellow helping me when she was just making comments while passing by in between helping other customers. I actually ended up walking out with the exact shoe, in the exact size, in the exact colors as I had in my Amazon cart for $30 cheaper. I did by it from FF instead of Amazon because if it doesn't work, which I'm not sure it will since I didn't actually get fit for the shoe, at least I can return\exchange in the next 60 days.. I was pretty disappointed after the website described all sorts of effort and technology used to get in depth measurement and proper fit shoes, none of which was used during my appointment.