In-Store Service Returns!

We are excited that we are once again able to welcome customers into our stores.  We do have a 5 customer maximum that will be in place for the foreseeable future but we once again can offer in-store service. All guests will be asked to wear a facemask for your protection as well as that of our employees.  We have implemented extensive store-cleaning and re-cleaning measures and we have safety and cleanliness in mind for you and our employees.  

In-Store Shoe Fitting

No appointment is necessary, however because of the 5 customer limit we do encourage you to schedule a 30 minute appointment - or be willing to wait for an opening if you do not have an appointment.  

In addition to the return of in-store fitting we will continute to offer the following service options:

Curbside Service

• Call either Fleet Feet Sun Prairie (608) 834-9999 or Fleet Feet Madison (608) 833-9999 to place your order over the phone.
• Our outfitters will safely package your order and send you a message when it is ready for pickup.
• Head to the store, and let the outfitter know you are on the way.
• An outfitter will bring the order outside, and leave it right outside your car.

Virtual Fitting Appointments

If you are not comfortable visiting us in store, you may schedule a one-on-one virtual shoe fitting! Here’s how it works:

1. Schedule an Appointment: Click here to schedule your virtual shoe fitting. You will receive a text with a link to join a Zoom video call when it is time for your appointment.
2. Join the Zoom Video Call: If you've been running or walking already, have your current shoes handy when you log in for your one-on-one virtual shoe fitting. If you're just getting started, be ready to talk about your current exercise routines and goals.
3. Talk Live With a Fleet Feet Outfitter: Through chatting with one of our shoe experts about your activities and current shoes, they’ll be able to help you identify your new favorite pair of shoes. If you’ve shopped with us before and used our fit id® 3D foot scanning technology, they’ll be able to pull up your most recent scan and review your shoe purchase history to personalize their recommendation even further!
4. Gait Analysis: Using the video features, the Outfitter will ask to see the tread on your current shoes to assess the wear pattern and ask to watch you walk so they can see how your body naturally moves through the gait cycle.
5. Shoe Recommendations: Based on your conversation, wear pattern and gait analysis, the Outfitter will introduce you to a few options they know you’ll love, and they'll help you pick your next pair.
6. Select Your Delivery Method: Once you’ve found your shoes, choose how you’d like to receive them.

Questions on any of the above?

 We’re here to help. Please call  the Madison store at 608-833-9999 or the Sun Prairie store at 608-834-9999 or email jessica@fleetfeetmadison.com

Whether you are looking for a new pair of training shoes, wetsuit, heart rate monitor, guidance on selecting the proper sports bra, or nutrition and hydration, our staff will help you make an informed decision on the products best suited to your needs.  Before we make any product recommendations we take the time to fully understand and evaluate your needs.

Gift cards are available in any amount and are the perfect gift! Available to purchase in our stores or online. (Redemption must be made in Fleet Feet stores only)