Fleet Feet Chicago COVID-19 Health & Safety Standards

Fleet Feet Chicago stores are reopening. Here’s what you need to know:

We've updated our in-store protocol with the following enhanced safety measures. These will help us create a retail environment where everyone can shop and work safely. 

Fleet Feet Elmhurst

  • Curbside pickup available
  • Monday-Saturday: 11-6, Sunday: 11-4

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Fleet Feet Oak Park

  • Curbside pickup available
  • Monday-Saturday: 11-6, Sunday: 11-4

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Fleet Feet Deerfield

  • Curbside pickup available
  • Monday-Saturday: 11-6, Sunday: 11-4

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Fleet Feet Old Town

  • Curbside pickup available
  • Monday-Friday: 11-7, Saturday: 11-6, Sunday 11-5

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Fleet Feet South Loop

  • Curbside pickup available
  • Monday-Friday: 11-7, Saturday: 11-6, Sunday 11-5

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Fleet Feet Lincoln Square

  • Opening: June 3rd at 11 a.m.
  • Curbside pickup available
  • Monday-Friday: 11-7, Saturday: 11-6, Sunday: 11-5

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Fleet Feet Lakeview

  • Opening: June 3rd at 11 a.m.
  • Curbside pickup available
  • Monday-Friday: 11-7, Saturday: 11-6, Sunday: 11-5

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Safety is paramount

  • All employees are accountable for ensuring we hold to these standards
  • Employees and customers should feel as if they are in a safe place to speak up if they spot an issue or feel unsafe
  • We are giving our employees the tools, information, and training they need to effectively do their jobs while meeting the criteria given by local village, city, and state guidelines

Our in-store experience will look different

  • In-store shopping will be available by appointment to ensure proper social distancing and to adhere to maximum occupancy restrictions for each store
  • We will accept walk-ins, however, we may ask to put you on a waitlist to keep a safe number of customers in the store
  • Store hours have been adjusted for the foreseeable future
  • Customers may use the treadmill to try shoes. The treadmill and the shoes will be disinfected after each use
  • Customers must check-in at the front of the store
  • No physical contact will be used during our Outfitting process
  • At the register, we request contactless payment whenever possible
  • Product on fixtures and wall hangings can be touched only by Outfitters. If you would like to learn more about a specific product, please ask for assistance from an Outfitter

Take advantage of our other services

  • Contactless curbside pickup will remain a simple and efficient option for customers to purchase the running gear they need. This service is available for certain items on fleetfeet.com and through phone orders

Social distancing in-store

  • As mentioned above, we’re limiting the number of people allowed in a store at a given time. This includes staff. This means we will be operating in a way that adheres to maximum occupancy restrictions and we thank you for your patience and understanding ahead of time.
  • Socially distanced markings using floor decals and signage will be used at entrances, cash registers, and Outfitting areas.
  • Fitting rooms, bathrooms, and drinking fountains will be closed.

Do your part, and we'll do ours regarding PPE (personal protective equipment)

  • Face coverings are required for all Fleet Feet Outfitters
  • Face coverings are required for all Fleet Feet customers
  • We ask that you bring your own face covering and have it on during your shopping experience
  • Complimentary disposable face covering will be available for customers not wearing one

We'll be disinfecting our hands...and our product

  • Hand sanitizer from Koval Distillery will be available in all stores for customers and employees
  • Quarantining of returned product will be used
  • Disinfecting of in-store tried on product will be put into place

Health and wellness checks

  • Employee wellness checks will be done at the start of every shift which includes a temperature check
  • If you are not feeling well, we ask that you please shop using curbside pickup, virtual fitting, or online at fleetfeet.com

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