How long does it take until I see my points after a purchase?

After a purchase in one of our stores it will take 1-2 days before your points are added to your account.

For online orders it will take 1-2 days after your order has been shipped (meaning you've received the tracking information for it).

For special orders, points are not added until 1-2 days after you have picked up the special ordered item.

If it has been more than 2 days and your points still aren’t there, report them below and we’ll look into it. Wondering what earns points or how rewards work? Learn more about Fleet Feet Milestones.

Report missing points

Still need help?

Our Customer Care Team is happy to assist.